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STORE POLICY | REFUND POLICY | SHIPPING POLICY | PRIVACY POLICY
STORE POLICY
REFUND POLICY
Thank you for visiting fleekedbyfee, and for placing your trust in us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.fleekedbyfee.com. By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Fleekedbyfee may collect personal information from you when you visit our website, make a purchase, subscribe to our newsletter, or interact with our customer service team. The types of personal information we may collect include, but are not limited to:
- Name
- Contact information (such as email address, phone number, and mailing address)
- Payment information (such as credit card details)
- Order history and preferences
- IP address
- Cookies and usage data
2. Use of Personal Information
Fleekedbyfee uses the personal information we collect for the following purposes:
- To process and fulfil your orders
- To communicate with you regarding your orders, inquiries, or requests
- To provide customer support and address any issues or concerns you may have
- To send you promotional offers, newsletters, or marketing communications (you may opt-out at any time)
- To improve our website, products, and services
- To comply with legal obligations or respond to lawful requests from public authorities
3. Disclosure of Personal Information
Fleekedbyfee may disclose your personal information to third parties in the following circumstances:
- To our trusted service providers who assist us in operating our website, processing payments, or delivering products to you
- To comply with legal obligations or respond to lawful requests from public authorities
- To protect the rights, property, or safety of fleekedbyfee, our customers, or others
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity
Mobile Terms of Service iLash Shan
Last updated: June 4, 2024
The fleekedbyfee mobile message service (the "Service") is operated by fleekedbyfee (“fleekedbyfee”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to fleekedbyfee’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of fleekedbyfee through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with fleekedbyfee. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to fleekedbyfee or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other fleekedbyfee mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to fleekedbyfee or email fleekedbyfee@gmail.com. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
4. Data Security
fleekedbyfee takes reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
fleekedbyfee uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. You have the option to disable cookies through your browser settings, but please note that this may affect certain features and functionality of our website.
6. Third-Party Links
Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.
7. Children's Privacy
fleekedbyfee does not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to remove that information from our records.
8. Your Rights
You have the right to access, update, or delete your personal information held by fleekedbyfee. If you would like to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us at fleekedbyfee@gmail.com.
9. Changes to this Privacy Policy
Fleekedbyfee reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Information
If you have any questions or concerns regarding our Privacy Policy, please contact us at fleekedbyfee@gmail.com.
Refund Policy
Thank you for shopping with fleekedbyfee. We strive to provide our customers with the highest quality products and services. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you with our refund policy.
1. Return Eligibility:
You have 14 days from the date of receiving your item to request a return. To be eligible for a return, your item must meet the following criteria:
- It must be in the same condition as when you received it, unworn or unused, with all tags intact, and in its original packaging.
- You must provide the receipt or proof of purchase.
2. Return Process:
To initiate a return, please contact our customer support team at fleekedbyfee@gmail.com If your return is accepted, we will provide you with a return shipping label and detailed instructions on how and where to send the package. Please note that we will not accept any items sent back to us without prior authorization.
For any questions or concerns regarding your return, you can always reach out to us at fleekedbyfee@gmail.com.
3. Damages and Issues:
We kindly request that you inspect your order upon receipt. If you notice any defects, damages, or if you receive the wrong item, please contact us immediately. We will promptly evaluate the issue and take appropriate measures to rectify it.
4. Exceptions / Non-Returnable Items:
Please be aware that certain items are non-returnable. This includes all digital products, such as ebooks, social media templates, and online courses. These items are strictly non-refundable under any circumstances.
We also do not accept returns for hazardous materials, flammable liquids, or gases.
If you have any questions or concerns about the eligibility of your specific item for return, please contact us.
Please note that sale items and gift cards are not eligible for returns.
5. Exchanges:
If you wish to exchange an item, the fastest way to ensure you receive the desired product is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.
6. Refunds:
Upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If your refund is approved, it will be automatically processed to your original payment method. Please keep in mind that the processing and posting of the refund by your bank or credit card company may take some time.
We reserve the right to modify or update this refund policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes.
If you have any further questions or require assistance, please do not hesitate to contact our customer support team at fleekedbyfee@gmail.com.
SHIPPING POLICY
PRIVACY POLICY
Shipping
Effective Date: 10.08.2025
Thank you for choosing fleekedbyfee for your beauty needs. This Shipping Policy outlines the terms and conditions governing the shipment of products purchased from our website, www.fleekedbyfee.com . By placing an order with fleekedbyfee, you agree to comply with the terms and conditions set forth in this policy.
1. Shipping Destinations
Fleekedbyfee currently offers shipping services within the United Kingdom and internationally.
2. Order Processing Time
Upon receiving your order, fleekedbyfee will make every effort to process and ship it within 0-3 business days. Please note that business days exclude weekends and public holidays. Order processing time may vary during peak seasons or promotional periods, and we appreciate your patience during these times.
Please also bear in mind Fleekedbyfee is a 1 man business and runs strictly solo so FBF ensures she strives to cater to every customers with 110% care and effort.
3. Shipping Methods and Costs
Fleekedbyfee offers various shipping methods to ensure your order reaches you in a timely manner. The available shipping options and associated costs will be displayed during the checkout process.
4. Delivery Time
The estimated delivery time for your order will depend on the shipping method selected and the destination address. While we strive to provide accurate delivery estimates, please note that unforeseen circumstances, such as weather conditions or carrier delays, may affect the actual delivery date. fleekedbyfee shall not be held liable for any delays beyond our control.
5. Tracking Information
Once your order has been shipped, if you have opted for signed tracking, fleekedbyfee will provide you with a tracking number via email. This tracking number will allow you to monitor the progress of your shipment. Please allow 24 hours for fleekedbyfee to do this.
6. Order Modifications and Cancellations
If you need to modify or cancel your order, please contact our customer service team at fleekedbyfee@gmail.com as soon as possible. We will make every effort to accommodate your request; however, please note that once an order has been shipped, modifications or cancellations may not be possible.
7. Lost or Damaged Shipments
Fleekedbyfee takes great care in packaging and shipping your order to ensure it arrives in perfect condition. However, in the event that your shipment is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible.
8. Customs and Duties
For orders shipped within the UK, no additional customs duties or taxes will be applicable. However, if you are placing an order from outside the UK, please note that you are responsible for any customs duties, taxes, or fees imposed by your country's customs authorities. Fleekedbyfee is not responsible for any additional charges incurred during the customs clearance process.
9. Returns and Exchanges
For information regarding our returns and exchanges policy, please refer to our separate Returns and Exchanges Policy available on our website.
10. Contact Information
If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at fleekedbyfee@gmail.com. We will be happy to assist you and provide any necessary clarification.
Privacy policy
Effective Date: 10.08.2025
Thank you for visiting fleekedbyfee, and for placing your trust in us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.fleekedbyfee.com. By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Fleekedbyfee may collect personal information from you when you visit our website, make a purchase, subscribe to our newsletter, or interact with our customer service team. The types of personal information we may collect include, but are not limited to:
- Name
- Contact information (such as email address, phone number, and mailing address)
- Payment information (such as credit card details)
- Order history and preferences
- IP address
- Cookies and usage data
2. Use of Personal Information
Fleekedbyfee uses the personal information we collect for the following purposes:
- To process and fulfil your orders
- To communicate with you regarding your orders, inquiries, or requests
- To provide customer support and address any issues or concerns you may have
- To send you promotional offers, newsletters, or marketing communications (you may opt-out at any time)
- To improve our website, products, and services
- To comply with legal obligations or respond to lawful requests from public authorities
3. Disclosure of Personal Information
Fleekedbyfee may disclose your personal information to third parties in the following circumstances:
- To our trusted service providers who assist us in operating our website, processing payments, or delivering products to you
- To comply with legal obligations or respond to lawful requests from public authorities
- To protect the rights, property, or safety of fleekedbyfee, our customers, or others
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity
Mobile Terms of Service fleekedbyfee
Last updated: June 4, 2024
The fleekedbyfee mobile message service (the "Service") is operated by fleekedbyfee (“fleekedbyfee”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to fleekedbyfee’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of fleekedbyfee through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with fleekedbyfee. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to fleekedbyfee or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other fleekedbyfee mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to fleekedbyfee or email fleekedbyfee@gmail.com. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
4. Data Security
fleekedbyfee takes reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
fleekedbyfee uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. You have the option to disable cookies through your browser settings, but please note that this may affect certain features and functionality of our website.
6. Third-Party Links
Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.
7. Children's Privacy
fleekedbyfee does not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to remove that information from our records.
8. Your Rights
You have the right to access, update, or delete your personal information held by fleekedbyfee. If you would like to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us at fleekedbyfee@gmail.com.
9. Changes to this Privacy Policy
Fleekedbyfee reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Information
If you have any questions or concerns regarding our Privacy Policy, please contact us at fleekedbyfee@gmail.com.